Excellent Customer Service!

“Due to certain personal matters, I was on a very tight time constrained schedule, and Epic was wonderful at accurately gauging the amount of time it would take, scheduling me within the window of time I had available, and even completed the entire process ahead of schedule. Travis, the owner, is very knowledgeable and took a personal interest in the job, even making time to come out just to check on the workers in the middle of the project. At first, I insisted on wood flooring, but with Travis’s knowledge and professionalism, he showed me several other options. I wound up going with a faux wood porcelain tile that looks exactly like wood, but will not be scored by my dogs’ nails when they run and play, and is significantly easier to maintain. Without Travis’s ability to correctly ascertain my needs and wants from the project, I would not have been as happy with the results. The personal touch was beyond any service that I have ever received.  This company is truly concerned with the customer’s happiness, and you can tell Mark and Travis really are not happy, unless their customer is beyond satisfied with the work done. The attention paid to detail is also extraordinary. They noticed tiny cracks in 4 separate tiles that they insisted upon replacing, so as to have a perfectly seamless expanse of flooring. These tiny cracks were too small for me to even notice, and they caught them in 3500 square feet of space. I truly believe that there is no other company that could even compare to this level of attention to detail and customer service. The work done by Epic was absolutely worth far more than I paid, and I will never use another provider for interior design, or construction.”

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