EPIC turned out to be a good decision

“I was nervous about hiring a contractor for our remodeling project. After all, we were spending a lot of money, and it’s impossible to know everything about contractors under consideration. Our choice of EPIC turned out to be a good decision. We are very pleased with the process and the final result. We recommend them and plan to hire them again.  Every person with EPIC, from the owner on down, was professional and courteous. Travis, the owner, and his assistant Mike were responsive to emails and texts throughout the process. The workers were skilled, meticulous, and took pride in their work. For example, when a technician from a pest control company came to do some work, I overheard EPIC’s tile guy insist he put down a tarp to protect “my floor.” Workers showed up when they were supposed to and cleaned up their work area well each afternoon.   Travis was initially reluctant about my unconventional choice of soapstone for the countertops. Once he accepted my decision, he did a great job of coordinating with a second company I hired, Soapstone Werks, to make it happen. For example, Travis made it a point to be onsite for the countertop template appointment and used the opportunity to work out several important issues I knew nothing about with the soapstone guy.   Travis does an excellent job of designing a cabinet layout that maximizes space, and he was helpful in selecting cabinet style, backsplash tile, and flooring. I was on my own for other design decisions, such as wall color, faucets, cabinet hardware, lighting fixtures, and window treatments. If you are not confident in your own taste, you may need to hire an interior designer to help you.  Cabinets were completed and the kitchen demolished earlier than projected – not the way these things normally go! My overall project took longer than expected, but the delay was entirely attributable to my choice of soapstone countertops, not EPIC. There were no surprises financially. Changes made during the process were priced out, discussed, and agreed upon.”

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